November 04, 2008 - The CHIP will be closed on Wed. Nov. 5th at 3:00pm so staff can attend the Town Hall Meeting.
November 04, 2008 - Brief network outage tomorrow (7:15am) while an external router is reloaded as a result of todays outage. Traffic will fail over to the backup circuit and then back to the primary once it is online again.
November 04, 2008 - All external network connectivity was lost around 11:00, restored around 11:30. Cause is under investigation, temporary fix applied.
October 30, 2008 - Wireless DHCP service - Nov.2, 21:00-23:00 EDT. To recover from this outage, release/renew you IP configuration.
October 29, 2008 - Fixed - Aruba Authentication issues. Wired users who were not initially affected will need to re-authenticate.
October 29, 2008 - Aruba Authentication issues this morning. We regret this inconvenience, and are taking all steps to resolve the matter.
October 24, 2008 - Microsoft critical patch released yesterday. The patch has been pushed out to ads workstations. People with unmanaged machines and home users should go to Windows Update and not rely on Automatic Updates to get this critical patch.
September 25, 2008 - Beware of phishing attack. Re: VERIFY YOUR UWATERLOO.CA EMAIL ACCOUNT NOW". See vulnerability note re: Spear Phishing Attacks.
September 25, 2008 - Wireless connection problems this morning. We regret this inconvenience, and are taking all steps to resolve the matter.
September 19, 2008 - The admmail server is experiencing a heavy load on sendmail this morning. It is being monitored.
September 10, 2008 - Beware of phishing attack. Re: "Update Your Uwaterloo.ca Email Account". See vulnerability note re: Spear Phishing Attacks.
September 3, 2008 - Name display on telephones is broken. We're currently investigating the problem and hope to have it resolved soon.
August 13, 2008 - Wireless Service Interruptions - crashes of the controller interrupt service for a few minutes and authentication process failures (1-2 per day) requiring users to log back in. We regret this inconvenience, and are taking all steps to resolve the matter.
August 12, 2008 - The admmail server was experiencing a heavy load on sendmail this morning. It is being monitored.
August 6, 2008 - ORION service - possible brief outage(s) - Fri. Aug.8 11pm through Sat. Aug.9 3am. There may be brief outages during the failover to our secondary ISP.
July 31, 2008 - Beware of emails containing virus attachments
Caution: bogus email messages containing virus attachments, claiming airline e-ticket confirmation, package delivery from US Customs Service, and other similar scenarios have been identified on campus. Never accept a .zip or .exe file as an attachment.
If in doubt, contact the IST Help Desk or your Faculty Computing Support Area.
July 22, 2008 - ORION Network Maintenance Fri. July 25 11pm - Sat. July 26 5am. Connectivity to other Ontario universities will be unavailable, general internet service should remain available.
July 22, 2008 - Jubilation (aka retirees) downtime Fri. July 25 9am-3pm.
July 15, 2008 - Campus wireless upgrade to Aruba Authentication. Visit MyPC for information about the new Aruba wireless authentication page.
July 14, 2008 - Quest access issue resolved. (11:15 am)
July 14, 2008 - Quest currently unavailable. Efforts are underway to resolve the issue. We apologise for any inconvenience.
July 10, 2008 - Microsoft patch affects internet connection for ZoneAlarm users. Article in 'The Register'.
July 8, 2008 - CallPilot notification is down. Bell Telephone is working on the problem. Fixed at 10:25am.
July 3, 2008 - Beware of phishing attack. Re: "Confirm Account Update!!!". See vulnerablity note re: Spear Phishing Attacks.
June 19, 2008 - Wireless issues in DC - the problem is being investigated.
June 16, 2008 - Scan for weak passwords. Scheduled for the 15th day of each month. You will be informed by email if you have a weak password and you should change your UWdir password immediately. Having a weak password makes your account and the university vulnerable to attack.
June 13, 2008 - Planned downtime - Maintain server (web-based DNS/DHCP management). Tues. June 17 08:00 to noon.
May 29, 2008 - Blackberry SyncJe fix for syncing issues (timeout errors). If you are having this issue, try this fix.
May 26, 2008 - Beware of phishing attack.
Re: "VERIFY YOUR UWATERLOO.CA EMAIL ACCOUNT NOW". The IST Help Desk did not send that mail! See vulnerablity note re: Spear Phishing Attacks.
May 26, 2008 - Blackberry users are experiencing SyncJe problems. The problem is being investigated. (See fix).
May 9, 2008 - Planned Downtime - IST Dialup Service. May 22 10:00am-noon to switch over to new hardware and the new annual subscription fee.
May 8, 2008 - Planned Wireless Change - Tues. May 27. We will be blocking port 25, outbound SMTP (25/tcp) on wireless.
May 1, 2008 - Planned Firewall changes - Mon. May 5 09:00. Changes to the current firewall ruleset. No user noticeable change should occur.
April 25, 2008 - External network services downtime - Wed. April 30, 7am - 8am to install new border router.
April 23, 2008 - Internet downtime - Fri. April 25, 4am - 7am. Service outages expected as Cogent (our external provider) performs maintenance activities.
April 14, 2008 - Planned Firewall changes - Thurs. April 17 09:00. Changes to the current firewall ruleset. No user noticeable change should occur.
April 8, 2008 - Planned downtime - dogwood (some web pages) & asupprt2 (printing). Wed. April 9, 12:00-12:30 EDT.
April 7, 2008 - Planned downtime - multiple servers. Sat. April 12, 07:30-11:00 EDT due to server room reorganization. Services affected (among others) are web services (info server), Cognos, sharepoint & mailservices.
April 4, 2008 - Phishing email reported. If you receive an email with the subject 'Dear uwaterloo.ca Webmail Subscriber' please delete it.
April 4, 2008 - Planned downtimes - SharePoint Services. Wed. April 9, 9am - 12noon (SP1) & Sat. April 12, all morning (Server Move).
April 4, 2008 - Internet downtime - Tues. April 8, 3am - 5am. Brief service outages as Cogent (our external provider) performs maintenance activities.
March 31, 2008 - IST Dialup Service to change to an annual subscription fee effective May 1, 2008.
March 31, 2008 - Planned Firewall changes - Wed. April 2 09:00 - additional rules for off campus access to library systems.
March 27, 2008 - The server 'heron' (web services, monitoring data) is periodically unresponsive due to system problems.
March 26, 2008 - Planned 5 min. network outage - Housing Admin & BMH 1st floor. Thurs. March 26, 07:15-7:20 EDT.
March 19, 2008 - Unable to route network traffic to a majority of Nordic countries and possibly surrounding areas. This is a global problem due to a peering dispute between Cogent and TeliaSonera.
March 19, 2008 - Problems with admmail this morning. A restart of your mail client (Eudora/Outlook) may be necessary.
March 18, 2008 - 11:55 am - Quest and myHRinfo authentication problems fixed. Sorry for the inconvenience.
March 14, 2008 - Planned downtime - multiple servers. Good Friday March 21, 07:30-11:30 EDT due to air-conditioning upgrade. Services affected (among others) are email services, rt, news, bookit, NAA's (wireless), xas, web updates to uwdir, strobe, Windows profiles, and purchase order faxing and printing. We apologise for any inconvenience.
March 7, 2008 - 3:10pm Internet connectivity problems. Technicians are investigating.
March 5, 2008 - On Tuesday March 11 from 3am to 6am there will be some brief service outages as Cogent (our external internet service provider) does some maintenance activities. We apologise for any inconvenience.
March 1, 2008 - Campus wireless upgrade to Aruba Access Points. Check the wireless news page for upgrade progress.
March 1, 2008 - Planned downtime - multiple servers. Sat. March 1, 07:30-11:00 EDT due to air-conditioning upgrade. Services affected (among others) are Jam, UW-ACE, admmail, and altadmmail. Expect slowness in DNS . We apologise for any inconvenience.
February 29, 2008 - upgrade of UW's wireless service
February 26, 2008 - Scheduled outage of MSDNAA ELMS software center on Thurs. Feb. 28 for an upgrade lasting approx. 2 hours, during a 12-hour window 8:00-20:00 EDT
February 26, 2008 - Update: SpamAssassin problems - a bug on the mail cluster overnight caused it to stop functioning. To avoid delays, mail is allowed through unscanned. The problem was fixed just after 9am.
February 26, 2008 - SpamAssassin problems are currently being investigated.
February 21, 2008 - Multicast in resnet and wireless access in MC, DC, and 50 Queen Street will be interrupted for short periods Fri. Feb. 22 7:30am - 8:00am while equipment is being moved.
February 19, 2008 - Atria scheduled maintenance on Sun. Feb. 24 midnight to 06:00 (multiple 5-10 minute outages) - affecting connectivity between the main UW campus and the Cambridge Architecture campus, Distance and Continuing Education, and the Victoria School premises.
February 19, 2008 - The admmail server is experiencing a heavy load on sendmail this morning. It is being monitored.
February 15, 2008 - Mailman scheduled downtime Mon. Feb. 18 09:00 - 15:00 for system upgrade.
February 14, 2008 - Intermittent internet outages on campus. The cause is being investigating.
February 6, 2008 - A power disruption to the IST machine room has caused unplanned outages. We apologize for the inconvenience.
January 23, 2008 - ORION network planned outage 12 am to 6 am on Saturday (Jan 26).
January 22, 2008 - Phishing email reported. If you receive an email with the from address of accountupgrade@uwaterloo please delete it.
January 11, 2008 - Planned downtime - jam server upgrade Sat. Jan.12th 10:00 to 14:30 EST. Email services on 'admmail' as well as network shares on jam (typically T, R, N, S) will not be available.
January 11, 2008 - Wireless access in MC will be down on Fri. Jan. 11th for approximately 15 minutes between 08:00 and 09:00 EST.
January 10, 2008 - ORION network planned upgrade from Fri. Jan. 11th at 11 pm to Sat. Jan. 12th at 4 am. There may be serious disruptions to Internet traffic.
January 4, 2008 - The web server (info) will be down on Wed. Jan. 9th for approximately 15 minutes between 08:00 and 08:30 EST.
January 2, 2008 - Changes in the Licensing of ESRI ArcGIS.
Information Systems & Technology
University of Waterloo
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Waterloo, Ontario, Canada N2L 3G1
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